Q2E - CRM/Project Management App, 2016
Q2E was a project management and CRM application that was conceptualized from scratch.
Nicole served as a project manager, helping the stakeholders to document their business requirements, and then figure out a scope and schedule for the project. She then functioned as a UX lead, determining the strategy for the front end design, and developing personas to match user stories to. After some research, she then sketched out a high level view of the application interface, which she handed off to a junior UX person to fill in with details in wireframe format. Once the product took shape, Nicole managed the process of setting up user testing via Validate.ly, and analyzed the resulting reports in order to revise and refine the prototype. Once it was solid, she managed the handoffs to the visual designer and the developers.
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